Schwab

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Need Help?

We are here to help you through the paperwork process. If at any point you need assistance please feel free to email our Service Center or contact your advisor directly.

Schwab Alliance: Your Schwab Client Portal

Schwab Alliance provides a secure, easy way to get on-demand access to important account information and documents and manage your account details.

Get instant access to your account information online or with our mobile app.
Quickly and securely approve transactions initiated by your advisor using eAuthorization, our easy-to-use tool that allows you to initiate an account opening, move money, make an address change, or provide other approvals directly from your desktop or mobile device.
Check the status of requests.
Keep your account information up to date.
Get secure, paperless delivery of important documents, including account statements, trade confirmations, and tax reports.*
Conveniently deposit checks with the click of a camera on your phone or tablet.
Grant View Only access to third parties, such as CPAs, attorneys, and family members.
Enhance your account security by adding two-factor authentication.

* You must be listed as the account owner to enroll in electronic delivery. You may also be eligible for lower electronic equity trade commissions if you enroll in electronic delivery.

Using Schwab Alliance

To help you get up to speed with Schwab Alliance, we are providing a series of videos that show how to perform some of the most common tasks. Click on the questions below to view the links.

Mobile Access Information

For on-the-go access to your account, use the Schwab Mobile app to view balances and positions, make deposits, and more. Visit the app store designed for your mobile device and search for Schwab Mobile. Use your new Schwab Alliance credentials to log in once your account has transitioned to Schwab.

Go Paperless!

Benefits of going paperless:

More Secure than mailing statements
Better for the environment
Faster delivery of account information
Less clutter in your home
Locate documents online quickly and easily
You may also be eligible for lower electronic equity trade commissions if you enroll in electronic delivery.

TAX FAQ: Tax Questions and 1099 Tax Form

Will I get a 5498-IRA From, and when will it be available?

The 5498 form reports IRA contributions (including catch-up contributions) and the fair market value of an IRA. If you made an IRA contribution, 60-day rollover, or direct rollover for the reporting year, you’ll get a 5498 form.*

We typically provide this form at the end of May. Eligible retirement account owners typically have until April 15 to make a prior-year contribution to their account. We will send the 5498 forms after that date to ensure all prior year contributions are included.

*Contributions to a qualified retirement plan (QRP) are reported on your W-2. The IRS and your tax professional can provide more information on reporting IRA contributions.

Where can I find my consolidated 1099 tax form and other tax documents online?

You can find the most recent versions of your consolidated 1099 and other tax documents in the Statements Section (1) within your Schwab Client portal. Simply click on the Tax Forms (2) section to find the form you need to download.

I received a corrected consolidated 1099 tax form after I had already filed my taxes. What should I do?

The IRS generally requires that you file an amended return on Form 1040X. You may also wish to seek the advice of a licensed tax advisor.

Schwab must issue a corrected 1099 when mutual funds and Real Estate Investment Trusts (REITs) reallocate or reclassify their distributions in January for the previous tax year. Occasionally this process isn’t complete, or Schwab has not yet received the updated information, by the time 1099s are due to be mailed.

IRS regulations require that we issue a corrected 1099 within 30 days of receiving information showing that the previously issued form was incorrect.