Secure Email

Trek Email Portal

Trek has partnered with ZixCorp, the industry leader in enterprise email encryption. Over 56 Million encryption users share their encryption keys for transparent secure email with this technology.

Anytime we email you and sensitive data is included our system will encrypt this message to you and notify you there is a message for you to retrieve in our secure email portal. You will need to create a password on your first login, your username will be the email address we sent the email to. Please look at the instructions below to walk you through the process of logging in and retrieving messages. It is best for you to always respond back to our secure messages through the email portal so anything you send back to us is securely encrypted as well.

Sample Sign-In to Zix Message Center

Here is a sample e-mail message indicating that you have a secure e-mail from us in the ZixMessage Center. To view the secure message, click Open Message.

Depending on whether you have received a ZixCorp secure message before, you will see one of the following screens:

  • If you see the following screen (populated with your e-mail address), you have not received a secure e-mail through ZixCorp before and need to register to retrieve secure e-mails.

  • If you see the following screen you have previously registered your e-mail address. If you don’t know your password, select the Reset option. A confirmation e-mail will be sent to you with instructions on how to activate a new password.

Once you are logged into the ZixMessage Center, the functionality is similar to most e-mail programs. You can print e-mail and view and download attachments to your local computer or network.

*When you click on an attachment, you will have the option to open or save the attachment. If an attachment is opened first, the contents can be reviewed and the file can be saved from the native application (i.e. Excel, Word, etc.).


To end your session Select Sign Out (in the upper right hand corner) to end your ZixMessage session.

Reply Securely to Trek

To access the ZixMessage Center, click on the link to the original message or go to the following web page: Anything you reply back to us with will be securely sent to us the same way we securely sent you information.

You will then be at your inbox:

Select Sign Out (in the upper right hand corner) to end your ZixMessage session.